Cookie Policy

Cookies Policy 

What are cookies?

We and our service providers use cookies and similar tracking technologies (hereinafter referred to as 'cookies') to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service.

The use of cookies is safe. For example, cookies do not store e-mail addresses or telephone numbers.

The technologies we use may include:

• Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies. Cookies can be persistent or session cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Some cookies are essential (such as keeping track of your authenticated session or cart) and some cookies are there to improve your experience. We may also use cookies to test new pages, features or new functionality of the website to see how our users react to them.
• Web beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the website.

Because of the way in which the internet and websites work, it may be that we do not always have insight into the cookies that third parties place via our website.

You can delete cookies via the settings of your browser.

Who sets cookies?

There are two types of cookies:

• First-party cookies: these cookies are placed and read by Commen across our website.
• Third-party cookies: these cookies are set by other companies that provide services to Commen as data processor, such as Shopify, Klaviyo, or Google Analytics.

How does Commen use cookies?

We use both session and persistent cookies for the purposes set out below.

Necessary cookies

• Account-related cookies. If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
• Login-related cookies. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
• Order-processing-related cookies. We offer e-commerce and payment facilities and some cookies are essential to ensure that your cart and/or order is remembered between pages so that we can process it properly.
• Notice-acceptance cookies. These cookies identify the cookie preferences you have selected on our site, helping us read and comply with your preferences.
• From time to time we use cookies to test ('A/B tests') new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

Functional cookies

• Form-related cookies. When you submit data through a form such as those found on contact pages forms cookies may be set to remember your user details for future correspondence.
• Temporary data-storage cookies. These cookies help passing information from one page to the next page, so that you do not always have to enter the same information.
• Site preferences cookies. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Analytical cookies

• We use website analytics for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the website and the pages that you visit so we can continue to produce engaging content.
• Third-party analytics (e.g. Google Analytics) are used to track and measure the usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
• As we sell products it is important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Marketing cookies

• Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. These cookies are used to match content and advertisements to your surfing behaviour. This data is stored in a database in a personalised way. We use these cookies for example to improve the design of our website, improve the user experience and for re-marketing.

Can I disable cookies?

You can prevent the setting of cookies by adjusting the settings on your web browser. Please visit your browser's help page for information on how to do this:

• Chrome: https://support.google.com/chrome/answer/95647
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Be aware that disabling cookies can result in also disabling functionality and features of the site. Therefore it is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide functionality that you use.

Additional information

We hope that this page gave you a better understanding of what cookies are and how Commen uses them. However, if you are still looking for more information then please contact us via support@commen.com.

We will adjust this cookie policy from time to time, because, e.g., our website or the rules regarding cookies change. We may change the content of this page and the cookies included in the lists always and without prior notice. You can check this web page for the latest version.