Refund policy

 Return policy

1. We want you to have the best shopping experience with us, and that is why we don’t have a return policy. In case you are not happy with the quality, then please inform us by sending an unequivocal statement by email to support@commen.com including at least one photo of the product(s) as soon as possible, but no later than 15 days after receipt of all the products in your order.
2. Commen will refund the amount paid, including shipping costs, within 30 days after receiving the statement by email as instructed in the previous sub article. In the case of a partial issue, meaning a selection of products from the total order, we only refund the costs of the product(s) about which we have received the statement. Commen is free to choose the payment method that complete the refund.