Shipping policy

Shipping policy

Shipping costs

Orders of €50 or more ship free. Below €50, you pay one flat rate per order, whatever it weighs:

• European Union: €4.95
• United Kingdom: £5,95
• United States: $9,95

You see the exact amount in your cart and at checkout, before you pay.

Delivery time

Delivery in the Netherlands usually takes 6 working days: 2 to prepare your order and 4 to ship it.

Orders outside the European Union

If your delivery address is outside the European Union, your country may charge import duties or taxes. These are not included in our prices and are for your own account. You may have to pay them on delivery.

Damaged or incomplete

If your order arrives damaged or incomplete, email support@commen.com as soon as possible and we will take care of it.

Delivery address

Please check your delivery address before you order. If an order is lost because of an incorrect address, the cost is for your own account.

Right of withdrawal

For your right of withdrawal, see our return policy.